Home

My Work

About

Contact

VIRTUEMED / HEALTHCARE

Virtual care, connected end to end.

Virtual care, connected end to end.

Virtual care, connected end to end.

A connected teleconsultation platform designed to help patients and enterprise teams manage care without jumping between separate products.

A connected teleconsultation platform designed to help patients and enterprise teams manage care without jumping between separate products.

ONE ECOSYSTEM

ONE ECOSYSTEM

PROJECT SNAPSHOT

The work at a glance.

The work at a glance.

ROLE

Junior UI/UX Designer

Junior UI/UX Designer

TIMELINE

Approximately 6–7 months

Approximately 6–7 months

COLLABORATION

Senior designer & developers

STATUS

Developed, not yet launched

Developed, not yet launched

01 / THE CHALLENGE

Many healthcare needs. One coherent experience.

Many healthcare needs. One coherent experience.

Many healthcare needs. One coherent experience.

The brief was to create a complete teleconsultation platform for the full journey—from finding care and attending appointments to reminders, vitals, and enterprise administration. The goal was to avoid forcing users into disconnected tools.

The brief was to create a complete teleconsultation platform for the full journey—from finding care and attending appointments to reminders, vitals, and enterprise administration. The goal was to avoid forcing users into disconnected tools.

CORE DESIGN TENSION

Comprehensive enough for connected care. Simple enough to understand without effort.

Comprehensive enough for connected care. Simple enough to understand without effort.

02 / CONNECTED CARE ECOSYSTEM

Three perspectives. One platform.

Three perspectives. One platform.

Three perspectives. One platform.

The product connects patient care, clinical work, and enterprise configuration.

The product connects patient care, clinical work, and enterprise configuration.

01

Patient App

Patient App

Discover providers, assess symptoms, schedule care, track vitals and manage appointments and reminders.

CARE ACCESS

02

Provider Dashboard

Provider Dashboard

Supports the clinical side of the consultation ecosystem and connects provider workflows with the patient experience.

CLINICAL WORK

03

Admin Controls

Configure practices, inspect operations, manage clients and adapt platform settings for enterprise needs.

ENTERPRISE CONTROL

03 / PATIENT EXPERIENCE

A clear path from need to care.

A clear path from need to care.

A clear path from need to care.

01 START

Home

Care options and health information.

02 UNDERSTAND

Assess symptoms

A guided route toward the right kind of care.

03 CHOOSE

Select a provider

Compare relevant provider options.

04 CONTINUE

Manage the visit

Appointment details stay easy to access.

REQUIREMENTS THAT SHAPED THE EXPERIENCE

Medication reminders

Real-time vitals

Connected devices

Care records

04 / PROVIDER EXPERIENCE

Care stays connected from schedule to consultation.

Care stays connected from schedule to consultation.

Care stays connected from schedule to consultation.

The provider can organise appointments, review patient context, and document care without leaving the clinical workflow.

Consultation and progress notes stay visible in one clinical workspace.

A focused workspace for each stage of care.

A focused workspace for each stage of care.

A focused workspace for each stage of care.

Daily appointments lead into patient details, metrics, consultation, and clinical documentation.

Appointments provide a clear starting point.

01 PLAN

Review the day

02 PREPARE

Review patient context

03 CARE

Consult and document

04 / ADMIN EXPERIENCE

The operational side of connected care.

The operational side of connected care.

The operational side of connected care.

ENTERPRISE WORKFLOWS

Clarity for teams behind the service.

Clarity for teams behind the service.

Clarity for teams behind the service.

The admin experience brings together client and practice management, operational insights, configuration, branding, scheduling, and clinical settings. Information hierarchy was especially important: healthcare data had to remain accurate and understandable while the interface stayed simple and uncluttered.

05 / DESIGN APPROACH

Designed across modules, refined in phases.

Designed across modules, refined in phases.

Designed across modules, refined in phases.

The work evolved through repeated requirements, suggestions, and feedback during different sprint phases.

01 UNDERSTAND

Product requirements

Map connected needs across the ecosystem.

02 STRUCTURE

Module flows

Organize complex care tasks into clear journeys.

03 COLLABORATE

Cross-functional review

Work with a senior designer and development team.

04 REFINE

Iterative feedback

Adapt screens as platform requirements evolved.

DESIGN PRINCIPLE

Present healthcare data clearly and accurately— without letting complexity become clutter.

Present healthcare data clearly and accurately— without letting complexity become clutter.

Present healthcare data clearly and accurately— without letting complexity become clutter.

06 / UI FOUNDATIONS & DESIGN SYSTEM

A consistent interface across every care touchpoint.

A consistent interface across every care touchpoint.

A consistent interface across every care touchpoint.

Reusable visual patterns helped the patient app and enterprise tools feel connected while serving different tasks.

Reusable visual patterns helped the patient app and enterprise tools feel connected while serving different tasks.

PRODUCT COLOUR ROLES

Calm foundations, clear status cues.

Calm foundations, clear status cues.

Calm foundations, clear status cues.

Care green

Primary actions

Soft mint

Supportive states

Deep neutral

Text & structure

Semantic

Error & attention

TYPOGRAPHY HIERARCHY

Your care, clearly organised

Your care, clearly organised

Your care, clearly organised

HEADING / CLEAR SECTION PRIORITY

Readable clinical information supports confident decisions.

Readable clinical information supports confident decisions.

BODY / COMFORTABLE READING

LABEL · CONFIRMED

REUSABLE COMPONENTS & STATES

Familiar patterns reduce effort.

Familiar patterns reduce effort.

Book appointment

View details

Confirmed

Pending

SEARCH

Search symptoms or care services

MEDICAL RECORD NUMBER

Search symptoms or care services

Follow-up consultation

Today · 10:30 AM · Video appointment

View →

CROSS-PLATFORM CONSISTENCY

One language, adapted density.

One language, adapted density.

PATIENT APP

ADMIN TOOLS

Clear hierarchy, readable contrast and

recognisable states guided the visual direction.

06 / OUTCOME & LEARNINGS

A developed enterprise product, ready for what comes next.

A developed enterprise product, ready for what comes next.

DELIVERED SCOPE

Patient app, provider dashboard and admin controls.

Patient app, provider dashboard and admin controls.

Patient app, provider dashboard and admin controls.

The product was developed and has not yet launched. No performance claims are made.

REFLECTION

Consistency becomes essential when one product serves many roles.

Consistency becomes essential when one product serves many roles.

Working across every module strengthened my understanding of systems, handoff, and designing for connected experiences rather than isolated screens.

← Back to selected work

Next case study →

Next case study →

☰